"GPDocs gave me my weekends back"
Bulls Medical Centre
Karen Greer, Practice Manager
At a glance
Bulls Medical Centre in Karen's words:
Privately owned, family-orientated practice.
Sometimes short staffed and playing whack-a-mole with new tasks.
Teamwork is key when time is tight.
In a sentence? "We found time, peace of mind, and policies that just work".
For the team at Bulls, having trusted policies isn’t just about compliance. It’s time. Breathing space. No more trying to hold everything in their heads.
“I trust you. I don’t have to chase around anything. And it all populates automatically into the Foundation Smartsheet. That’s even better.”
The decision was easy. For less than the cost of overtime, the practice gained a system that made policies simple, trustworthy, and always up to date.
The problem
Running a rural general practice isn’t your average desk job. It’s long days, short staffing, and constant interruptions. Policies and accreditation? They become an unwanted job for the weekend.
As Karen Greer, the practice manager at Bulls Medical Centre put it:
"I told the boys, you pay me over time to sit here on weekends. We should do this. GPDocs just made sense"
Bulls Medical Centre was caught in the same cycle many practices face:
Endless emails, patients waiting, staff stretched thin
Cornerstone and Foundation deadlines creeping closer
Policies and regulations never felt black-and-white, they took time to think through and “figure out”
Weekends lost to paperwork (with an unwanted ‘time-and-a-half’ bill for the owners!)
Practice life with GPDocs
Now, every staff member has the GPDocs icon on their desktop. Questions that once landed on the practice manager’s desk go straight to the source.
“If someone’s unsure of anything, I say, go to GPDocs. It saves me, and it’s all there.”
Monthly reviews mean updates don’t sneak up. Forms are ready-made. Nurses and doctors can find what they need, and I get fewer distractions.
And the big bonus?
“For $340 a month, it’s cheaper than paying me overtime. And I get my weekends back.”
The result
This isn’t just about ticking boxes for accreditation. It’s about running a practice without running yourself ragged. It’s about trust. Simplicity. Space to breathe.
Or, as Bulls Medical Centre summed it up:
“GPDocs is well worth it. The policies are straightforward, clear, not long-winded. It explains everything. It’s great.”